Super Intelligent · Website AI assistant by Nexaura
An AI assistant that answers your customers 24/7, in English, Sinhala and Tamil
Add one line to your website and a helper starts answering questions about your products, prices and delivery, day and night. When it can't help, it sends the customer to your WhatsApp.
- Free plan, no card
- Set up in 3 steps
- Works on any website
- WhatsApp handoff
Already a Nexaura client? Log in and add it from My account, with no new password.
The live chat loads here.
See it in action
10:40 pm. The shop is closed. Nimali has a question.
Scroll to follow one real-style conversation on a spice shop's website, from her first message to the order.
10:40 PM
“Don't you have anyone to help on your website?”
Nimali is choosing spices for her sister's wedding. It's late and the shop is closed, so she taps the chat bubble.
Answered in 1 second10:41 PM
She asks about delivery
Delivery charges are the shop's own saved answer, so it comes back instantly and doesn't use a chat.
Instant answer10:42 PM
A real product question
The AI reads the shop's products and stock, and suggests the right pack with its price.
AI answer10:43 PM
She switches to Sinhala
The assistant keeps going in Sinhala. Tamil works the same way.
3 languages10:44 PM
A big order goes to a person
20 gift packs needs the owner, so the assistant passes her to WhatsApp with the details.
WhatsApp handoff8:05 AM, next day
The owner wakes up to an order
The full chat is in the dashboard and her WhatsApp message is waiting. A sale that might have gone to another shop overnight.
Sale saved
Why shops use it
Every unanswered message is a sale you might lose
Customers ask the same questions all day and late at night. The assistant answers them in seconds, so you can focus on packing orders.
Open 24/7
A buyer asks at 11 pm and gets an answer straight away, not tomorrow morning.
Fewer repeat messages
Delivery charges, prices, stock and payment questions are answered for you.
Speaks 3 languages
English, Sinhala and Tamil, so every customer can ask in the language they use.
Never leaves anyone stuck
If it isn't sure, it says so and opens your WhatsApp, so a person takes over.
How it works
Live on your website in 3 steps
No coding and no typing your whole catalogue. The assistant reads your website for you.
Enter your website
Sign up free (or log in to Nexaura) and type your website address and WhatsApp number. It reads your products, prices, delivery and FAQ pages in about a minute.
Try your bot
Ask it a question in the preview. Pick a name, a colour and a welcome message if you like.
Paste one line
Copy the code onto your site. There are guides for WordPress, Shopify and Wix, or you can email it to your developer.
<script src="https://assistant.nexauraaitech.com/w.js" data-id="…"></script>
What it answers
Real answers from your own shop
The assistant only talks about your business, using what's on your website and the answers you add.
- Instant answer
“Delivery to Kandy?”
Your own saved answer, sent instantly. It never uses your chat limit.
- AI answer
“Do you have cinnamon 500g?”
Reads your products, prices and stock, and suggests the right item.
- To WhatsApp
“20 gift packs for a wedding”
Big orders and special requests go straight to you on WhatsApp.
- Order tracking
“Where is my order #1234?”
Paid add-on. Checks the customer's phone number first, then shows the live status.
Your dashboard
See every chat, and teach your bot in one click
Read every conversation, see the top questions, and add an answer to anything the bot couldn't answer. It uses that answer from then on.
Plans
Start free, upgrade when your shop gets busy
1 chat is one customer's conversation in a day, with up to 20 AI replies. Instant answers never count.
| FreeLKR 0every month | StarterLKR 3,000a month | BusinessLKR 6,000a month · for busy shops | ProLKR 12,000a month | |
|---|---|---|---|---|
| Chats a month | 300 | 500 | 2,000 | 5,000 |
| Chats a day | 20 | 50 | 150 | 400 |
| Instant answers | 10 | 30 | 100 | Unlimited |
| English, Sinhala, Tamil | Yes | Yes | Yes | Yes |
| WhatsApp handoff | Yes | Yes | Yes | Yes |
| Chat history | 90 days | 12 months | 12 months | 12 months |
| CSV export | No | Yes | Yes | Yes |
| “Powered by Nexaura” link | Shown | Removable | Removable | Removable |
| Setup | You, in 3 steps | Done for you | Done for you | Done for you |
| Start free | Choose Starter | Choose Business | Choose Pro |
Order tracking add-on
Answers “Where is my order?” from your WooCommerce, Shopify or Nexaura store. Read-only, with a data agreement. Paid plans only.
LKR 2,000 / month
Paid plans have a one-time setup fee of LKR 15,000, which covers setup done for you.
Safe and honest
Built to protect your shop and your customers
Only your shop
It answers about your business only, and politely declines off-topic questions.
Locked to your site
Your code works only on your own website address.
Private data
Chats are saved only for your dashboard. Order data is never kept after the reply.
Proven on TrendyMall
The same assistant already runs on TrendyMall, our own online store.
Questions
AI Assistant FAQ
Is the Free plan really free every month?
Yes. You get 300 chats a month and 20 a day, reset every month. If your bot has no chats for 60 days it pauses, and we email you to switch it back on.
What happens when I reach my limit?
Your bot keeps working: it sends customers to your WhatsApp until the limit resets at midnight, or you can upgrade any time.
Does it work on my website?
It works on WordPress, Shopify, Wix and any other site where you can paste one line of code. If we can't read your site, you can upload a product list instead.
Can it give wrong answers?
It answers only from your website and the answers you add. When it isn't sure, it says so and offers WhatsApp. You can read every chat and correct answers in your dashboard.
Do my customers need to install anything?
No. The chat bubble simply appears on your website, on phones and computers.
I already have a Nexaura website. How do I add it?
Log in, go to My account and tap “Start free”. Your account is already set up, so you only enter your WhatsApp number.
Give your customers answers tonight
Start free in 3 steps, or talk to us on WhatsApp: +94 75 018 7145.